Casambi Vulnerability Disclosure Policy

Introduction

Casambi Technologies Oy (Casambi) is committed to ensuring the security of its customers and users by protecting their information. This policy is intended to give security researchers clear guidelines for conducting vulnerability discovery activities and to convey our preferences in how to submit discovered vulnerabilities to us.

This policy describes what systems and types of research are covered under this policy, how to send us vulnerability reports, and how long we ask security researchers to wait before publicly disclosing vulnerabilities.

We encourage you to contact us to report potential vulnerabilities in our systems.

Authorization

If you make a good faith effort to comply with this policy during your security research, we will consider your research to be authorized. We will work with you to understand and resolve the issue quickly, and Casambi will not recommend or pursue legal action related to your research. Should legal action be initiated by a third party against you for activities that were conducted in accordance with this policy, we will make this authorization known.

Guidelines

Under this policy, “research” means activities in which you:

Once you’ve established that a vulnerability exists or encounter any sensitive data (including personally identifiable information, financial information, or proprietary information or trade secrets of any party), you must stop your test, notify us immediately, and not disclose this data to anyone else.

Test methods

The following test methods are not authorized:

Scope

This policy applies to the following systems and services:

Any service not expressly listed above, such as any connected services, are excluded from scope and are not authorized for testing. Additionally, vulnerabilities found in systems from our vendors fall outside of this policy’s scope and should be reported directly to the vendor according to their disclosure policy (if any).

If there is a particular system not in scope that you think merits testing, please contact us to discuss it first. We will increase the scope of this policy over time.

Reporting a vulnerability

Information submitted under this policy will be used for defensive purposes only – to mitigate or remediate vulnerabilities. If your findings include newly discovered vulnerabilities that affect other users of a product or service and not solely Casambi, we may privately share your report with other affected parties. We will not share your name or contact information without express permission.

We accept vulnerability reports by email at casambisecurity@casambi.com. Reports may be submitted anonymously. If you share contact information, we will acknowledge receipt of your report within 3 business days.

Including contact information that Casambi can use to contact the reporter is a prerequisite for being awarded a reward. Contact information does not need to be personally identifiable, but it needs to enable communication between Casambi and the reporter. For example, an anonymous or pseudonymized email address is acceptable for this purpose.

We do not support PGP-encrypted emails. For particularly sensitive information, please contact us through email first to agree about a delivery method. We will be adding a secure HTTPS web form for reporting vulnerabilities soon.

What we would like to see from you

In order to help us triage and prioritize submissions, we recommend that your reports:

What you can expect from us

When you choose to share your contact information with us, we commit to coordinating with you as openly and as quickly as possible.

Rewards

Only one bounty will be awarded per vulnerability of high or critical severity. If we receive multiple reports for the same vulnerability, only the person offering the first actionable report will receive a reward.

We maintain flexibility with our reward system and have no minimum or maximum amount; rewards are based on severity, impact, and report quality. We consider 1000 euros to be a fair compensation for reporting a vulnerability, but actual bounty may be higher or lower.

This is a discretionary program and Casambi reserves the right to cancel the program; the decision whether or not to pay a reward is at our discretion.

Questions

Questions regarding this policy may be sent to casambisecurity@casambi.com. We also invite you to contact us with suggestions for improving this policy.

Casambi Vulnerability Disclosure Submission Form

With this form, you can submit a report about a potential cybersecurity vulnerability to Casambi Technologies Oy. The same form can be used regardless of if the system or in question is an internet-facing system, desktop or mobile application, or a proprietary Casambi mesh network. Please review the Vulnerability Disclosure Policy above for our guidelines about conducting security research and submitting vulnerability reports.